Shipping & Returns

• Snack-Bar’s publications are available online, on our website, but also in bookshops, magazine stores, museums and cafes in Lisbon (PT), Porto (PT), London (UK) and Brussels (BE):
  [Name stores]
• Orders can be placed through Snack-Bar’s online store or by direct contact, through the publisher’s e-mail ola@snack-bar.xyz. Any enquiries about sold-out editions may be sent to the same email.
• All orders are dispatched from Lisbon, Portugal.
• We charge shipping on top of the retail price, using flat rates.
• Snack-Bar ships its publications worldwide, by post, under registered mail. 
• Orders to any country in Europe will be shipped at a flat rate of 6,30€, via Portuguese Post Receipted Delivery. Express rate is also available for 6,50€.
• Orders within Portugal will be shipped for 1,80€, via Portuguese Post Receipted Delivery. Express rate is also available for 2,80€.
• Shipment costs do not include customs charges and/or taxes that may be due when the package reaches its country of destination.
• We cannot take responsibility for any lost, stolen or damaged parcels.
• Orders cannot be cancelled, but Snack-Bar accepts returns within 10 working days after the order has arrived at its destination. Refunds will be immediately processed after the order has been returned to Snack-Bar headquarters. We’ll notify you when the order has been fully returned and when the refund was processed.
• In case the order is returned due to incorrect shipping details or not being claimed from the post office, we will notify you by email. We cannot offer free shipping if an order needs to be re-shipped.
• In case you’d like to return an order, please wrap it well and attach a letter explaining the reason for the return. The order should be sent to the following address:

  Snack-Bar Editions - Cash & Carry Studio
  Rua Alexandre Braga, 15 A/B, 1150-002 Lisboa - Portugal

• Refunds may take up to 10 days to appear in the client’s account.
• Orders that are returned partially or entirely damaged will not be refunded.
• Due to increased demand, we cannot guarantee timely delivery before December 25.
• Orders placed after December 18 often do not arrive before December 25.